LawsonGuru Blog
Thought-Provoking Commentary for the Lawson Software Community
Lawson Denying Support to non-Lawson-Installed Software?
Heard through the grapevine that Lawson is getting tougher with its customers when it comes to getting support. Seems that the Lawson support policy, revised in July 2002, dictates that support will only be provided for software when “A Lawson-certified installer has installed the product”. (For more details, see http://support.lawson.com/coe/globalsupport/manual/scope.PDF ).
DataBasics Not Good Enough for Lawson-How About for Microsoft?
A recent news item caught my eye: DataBasics has signed a developer agreement with Microsoft. (See http://www.data-basics.com/news.htm ).
Are You Process-Driven?
I’ve been thinking and reading a lot lately about “process”. Michael Hammer, in his latest book “The Agenda” (ISBN 0-609-60966-1), spells out 9 concepts that companies will need to master in order to survive and thrive. One of them is to transform your organization into a “process enterprise”.
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