Thought-Provoking Commentary for the Lawson Software Community
Is this indicative of your experience with Lawson’s “new & improved” knowledge base?
Several clients have asked for advice on a recent injunction against Lawson related to patent infringements alleged by ePlus.
For larger enterprise applications, you typically sign (and pay for) an annual maintenance agreement covering day-to-day support and/or updates. Or do you?
You’re probably still dizzy, having just finished your Time Accrual to Absence Management upgrade. And it doesn’t seem that long ago that we went through that frenetic cycle of LSF9 and 9.0 Apps upgrades. Well, get ready folks–there’s more to come, with no foreseeable end in sight.
It’s one of my pet peeves. "We can’t enter it as a problem unless we can reproduce it."
Recently posted on a LawsonGuru.com forum:
Has anyone encountered any problems when moving to ESP 7?
We are preparing to move to ESP 7 and are not aware of any problems, but if anyone has any bad experiences, please share.
This was immediately responded to by a user who said:
Does Lawson have a problem with software quality? Of course—it’s the nature of the business. Is it a crisis?
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