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Thought-Provoking Commentary for the Lawson Software Community
Make sure you check out the new book, Why New Systems Fail: Theory and Practice Collide, by my friend and fellow independent consultant Phil Simon. The book includes an interview with me on reporting.
As Phil spells out in the book, organizations often lack the necessary framework to minimize the chance of system failure before, during, and after system implementations. Why New Systems Fail provides such a framework with specific tools, tips, and insight from the perspective of a seasoned, independent consultant with more than a decade of related experience.
Why New Systems Fail: Theory and Practice Collide examines in great detail the root causes of system failures. Case studies, examples, and lessons from actual system implementations are presented in an informative, straightforward, and very readable manner. More than a theoretical or technical text, the book offers pragmatic advice for organizations both deploying new systems and maintaining existing ones.