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Thought-Provoking Commentary for the Lawson Software Community
Even though I didn’t attend Lawson CUE this year in San Diego, I did receive my usual eyewitness reports. I also viewed the video feeds of keynotes and listened in on the executive/analyst briefings. And, naturally, I do have my opinions.
Seth Godin writes in his blog today (http://sethgodin.typepad.com/seths_blog/2007/03/time_machines.html about the use of time manipulation by customer service employees in order to achieve “customer satisfaction”. I often feel the same way when I hear Lawson tout its “successful support call” completion rates.
One of the highly touted new LSF9 features is Lawson Single-Sign-On (SSO).
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Does Lawson’s software suck? Read more of this post
ProcessFlow. Most Lawson clients don’t understand it. You may not even realize that you own it. Or appreciate its potential. Read more of this post
This is getting really spooky.
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This is one issue that I always argue against. Here’s my stock response. Read more of this post
What we saw of Landmark at CUE 2006 looks like it may be the real deal, even though it sounds like it is still living in the ivory tower and hasn’t (yet) been exposed to many people. As soon as that happens and the defects start to surface…then we’ll know more. Read more of this post
Even though I didn’t attend Lawson CUE this year in Orlando, I did get a number of eyewitness reports. I also viewed webcasts of the keynotes and listened in on a couple of the executive briefings.
A few years ago there was a movie by the name of “Sliding Doors” (see http://www.amazon.com/gp/product/6305210411/002-1493439-0644836), of which I remember very little except that the concept was pretty unique; it’s essentially the same plot line running in parallel with itself, where in one of the plot lines certain things happen which don’t happen in the other (and vice versa). In the end, there are-of course-two different endings. To stretch this just a bit (OK, a lot), sometimes I feel like I’m live a parallel life when it comes to Lawson. This has really just become abundantly clear to me recently.