Thought-Provoking Commentary for the Lawson Software Community
“How do I fix xyz?”
Thinking about how to troubleshoot reminds me of trying to fix my leaky shower.
An interesting comment in the recent FY08 earnings conference call, made by CEO Harry Debes:
“I think some of our competitors in the case of Microsoft delivers no services, in the case of SAP and Oracle deliver a lot less services. It’s a strategy of ours to in fact be intimately involved with our customer not just to sell them software, we don’t think of ourselves as a software publisher. We think of ourselves as a solutions company and that involves services.”
Yesterday, Lawson released their fourth-quarter and fiscal year 2008. To just read Lawson’s press release (http://www.lawson.com/wcw.nsf/pub/new_3CABF3), you can see that (according to Lawson, at least) everything’s rosy:
Does anyone else think that when you install a Lawson application, install locations should be remembered for future installs?
According to this recent article (http://www.informationweek.com/news/services/saas/showArticle.jhtml?articleID=207403609), it seems that SAP’s ambitious plan for offering software-as-a-service (SaaS) to the mid-market was just a wee bit too ambitious:
I know, I know. I pick on Lawson Support too much. Read more of this post
I guess I can’t complain any more. Lawson finally knows me!
We always hear a lot about IT alignment. That is, how aligned your IT goals are with goals of your business? Usually, these are addressed in a macro view, but rarely in micro. But what about within the IT organization itself? Are its goals aligned internally within IT?
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