Thought-Provoking Commentary for the Lawson Software Community
I found this recent Lawson press release announcing the hire of a new VP to be curious. Read more of this post
Some very interesting developments on the mid-market ERP space:
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That line comes back to me as I read about a client suing Lawson over a failed implementation.
Is this an anomaly or an interesting market trend in the enterprise software?
In case you missed it this past week, Lawson released their latest financial results.
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Phil Simon forwarded this blog post about how software companies are “skimping” on R&D, and are using maintenance revenue streams to finance their on-going operations. You—as the software customer—send the vendor some money each year—some to be used for providing you support, but some of it is expected to be used to further enhance the product.
When Lawson CUE was held in San Diego this past April, Lawson invited some software industry bloggers to attend the annual event. I’ll let you read their reviews:
Unlike the LawsonGuru Blog, which targets you—the actual Lawson customer, each of these bloggers targets the larger enterprise software marketplace. But, hey, it’s Lawson’s conference, so they have to right to invite whomever they want.
Alas, I stayed home.
As you know, LawsonGuru.com and Decision Analytics have absolutely no affiliation with Lawson Software. Which makes for a sometimes contentious relationship with Lawson.
Lawson’s CEO Harry Debes certainly isn’t afraid to speak his mind or express his feelings. But Harry’s latest remarks deriding Software as a Service (SaaS) might just put him in the doghouse:
Over the past year or so, Lawson has been expanding their support offerings. It used to be that you had just one option: “Maintenance and Support”.
An interesting comment in the recent FY08 earnings conference call, made by CEO Harry Debes:
“I think some of our competitors in the case of Microsoft delivers no services, in the case of SAP and Oracle deliver a lot less services. It’s a strategy of ours to in fact be intimately involved with our customer not just to sell them software, we don’t think of ourselves as a software publisher. We think of ourselves as a solutions company and that involves services.”
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